Shipping & Returns
Products are made to order by our fulfillment partners in Austin, Texas.
Average delivery time for all orders is 14 days.
It takes us 7 days to make your order and about 7 days for shipping time.
You’ll receive tracking information within 7 days.
Earned points do not cover shipping costs. Shipping is $5 flat rate for all orders.
At this time, we only ship within the USA.
Our goal is to make our community happy. However, please keep in mind that we are a 501(c)3 nonprofit organization and our resources are limited.
In the event that an error was made on our end, we’ll accept returns within 14 days. We’ll also cover postage back to us.
However, in the event you’d like to exchange your order for another size or style, you’ll be required to cover the 2-way postage cost on the item return and on the postage of the new item. This must be done within 14 days of your order.
Our return policy is subject to change at any time and without notice depending on our available resources.
Please contact us to arrange for a return.